Get in Touch With Us

Have questions about books, memberships, or Author Hub? Our team is here to help. Reach out to us and we'll respond as soon as possible.

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Our Library Locations

Central Library

425 5th Avenue, Suite 200
New York, NY 10016

Mon-Fri: 9:00 AM - 9:00 PM

Sat-Sun: 10:00 AM - 6:00 PM

(212) 555-7890

Westside Branch

782 West Broadway
Los Angeles, CA 90012

Mon-Fri: 10:00 AM - 8:00 PM

Sat: 11:00 AM - 5:00 PM

(213) 555-2345

Eastside Library

1234 Lake Shore Drive
Chicago, IL 60610

Mon-Fri: 9:30 AM - 8:30 PM

Sun: 12:00 PM - 5:00 PM

(312) 555-6789

Get In Touch

We're here to help with any questions about your library account

Call Us

(800) 555-0123
(212) 555-4567
Mon-Fri, 8am-8pm

Email Us

help@growlibrary.org
support@growlibrary.org
24hr response time

Live Chat

Chat with a librarian
Available now
Start Chat →

Fax

(212) 555-9999
(312) 555-8888
For document requests

Map & Directions

Downtown Central Library

425 5th Avenue, New York, NY 10016

5th Ave Station (2 blocks)

Bus Routes: M1, M2, M3, M4

Parking garage entrance on 39th St

Get Directions

Transportation Options

  • Subway

    B, D, F, M to 5th Ave; 7 to Grand Central

  • Bus

    M1, M2, M3, M4, M5 - stop at 5th Ave & 40th St

  • Bike Sharing

    Citi Bike station at 5th Ave & 42nd St

  • Parking

    $5 flat rate for library members with validation

  • Accessibility

    Wheelchair accessible entrance on 39th St

Help Desk

Can't find what you're looking for? Our librarians are here to help.

Contact Options

Call

Available 8am-8pm

Email

24hr response

Chat

Live now

Appointment

Book a librarian

Frequently Asked Questions

How do I get a library card?

Visit any branch with a valid ID and proof of address. Instant issuance available.

What are your holiday hours?

All branches closed on major holidays. Check our holiday calendar for specific dates.

Is there wheelchair access?

Yes, all our locations are fully ADA compliant with wheelchair ramps and elevators.

Can I return books to any branch?

Yes, you can return items to any of our locations regardless of where you borrowed them.